In the event of an emergency tenants are to contact the following preferred providers, should they be un-contactable an alternate tradesperson / provider is to be contacted to attend.
Please note that should the tradesperson determine that the problem was not an emergency or the responsibility of the landlord all costs incurred are the tenants responsibility.
Tenants who lock themselves out or loose keys are to contact a locksmith and are responsible to pay all associated costs to gain entry and or replace keys.
If the lessor/agent or nominated repairer listed on your agreement cannot be contacted, you can arrange for a qualified person to carry out emergency repairs, to a maximum value of 2 weeks rent. If you pay the repairer you will need to give all receipts to the lessor/agent. Keep copies of all receipts.
Check your agreement to clarify what is meant by an emergency repair